For those who have long worked in the hospitality industry, you will know there are endless complaints to make.

Being the youngest actually helped me develop skills that have helped me throughout my professional life.

A year into the Coronavirus pandemic, and businesses are still blaming it for their colossal inadequacy

If a guilt trip is the best reason you have to offer a customer for using you, then in reality, you probably don't have that much to offer

Everybody loves complaining. Whether you are chatting with your friends about your shitty lunch or writing a complaint on TripAdvisor