Customer service | Thats ME Talking

Working in the hospitality industry is great... (well, let me explain 'great')

For those who have long worked in the hospitality industry, you will know there are endless complaints to make.

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Does being the youngest help you succeed ?

Being the youngest actually helped me develop skills that have helped me throughout my professional life.

COVID19 - a shabby excuse for shabby service

A year into the Coronavirus pandemic, and businesses are still blaming it for their colossal inadequacy

Why should I shop local?

If a guilt trip is the best reason you have to offer a customer for using you, then in reality, you probably don't have that much to offer

How to complain, like the boss you are

Everybody loves complaining. Whether you are chatting with your friends about your shitty lunch or writing a complaint on TripAdvisor